| Support Category: SSO |
Specialist Notes: |
DOC Census utilizes SSO only to access the CLC.
SSO issues also includes users who are locked out of their accounts.
Standard Response: |
In order to access the CLC via SSO, you must be connected to the Census Network. If you are connected and are still experiencing issues please reach out to the appropriate contact listed below:
CENSUS HQ (Suitland, MD):
· 301-763-3333 option #5
NPC (Mainly anyone located in Jeffersonville, IN):
· (812) 218-3077
REGIONAL OFFICES (Dependent on your location):
Atlanta
Email Address: atlanta.automation@census.gov
Phone Number: 404-730-3927
Fax Number: 404-331-3790
Chicago
Email Address: cgro.automation.list@census.gov
Phone Number: 630-288-9240
Fax Number: 630-288-9288
Denver*
Email Address: denver.automation@census.gov
Phone Number: 720-962-3830
Fax Number: 303-969-6777
Los Angeles*
Email Address: los.angeles.automation@census.gov
Phone Number: 818-267-1723
Fax Number: 818-267-1714
New York*
Email Address: new.york.automation@census.gov
Phone Number: 212-584-3420
Fax Number: 212-478-4800
Philadelphia*
Email Address: philadelphia.automation@census.gov
Phone Number: 215-717-1825
Fax Number: 215-717-0757
Kindly note that the regions with an asterisk beside them have automations that will need to be followed to get in contact with the correct individual to assist you.
DECENNIAL SERVICE CENTER:
· 855-236-2020