Support Category: User Account | No Account


Specialist Notes:


Note: This SR also applies to @2020census.gov NFC users as well because they are regular federal employees.


 If they have if they have waited more than 4 weeks, please escalate.


If this user is a Field Employee, please use the No Account | Field Employee SR.


Standard Response:


HR information is populated in the internal systems approximately 2-4 weeks after an employee or contractor begins to work. Once this has occurred it becomes part of the CLC employee information data feed sent to DOC on a regular basis. You will be updated via e-mail. If you are not given information within 2-4 weeks, please return and we will be happy to escalate for you.