When a user states that Telework 101 did not go to completion, please ask if they have exited the course properly, not just closing out of the window.

If the user took the course in IE, give them the following SR.

We apologize for the issues that you are having with Teleworks 101 not showing as completed. If you completed the course in IE, please switch to Chrome or Firefox to complete the course. You will know the course is moving to completion when you see green check marks next to the modules. It will only take a few minutes to continue clicking "next" through each page.