Archived SRs
Specialist Notes: SkillSoft Books 24 X 7, please see the process below for the user to follow to find the courses available. The process is going to b...
Thu, 5 Dec, 2024 at 5:25 AM
Specialist Notes: The user needs to continue to page 28 - they stop on page 27 and close out without clicking on through to the LAST slide. Standa...
Thu, 5 Dec, 2024 at 5:25 AM
Specialist Notes: When a user states that Telework 101 did not go to completion, please ask if they have exited the course properly, not just closing o...
Thu, 5 Dec, 2024 at 5:26 AM
Specialist Notes: Standard Response: The Telework 101 for Managers course is not compatible with Internet Explorer. In order for proper course tr...
Thu, 5 Dec, 2024 at 5:26 AM
Specialist Notes: 2017 WebTA for Census Employee has been replaced and the button to launch the course is now inactive. The below SR will direct users ...
Thu, 5 Dec, 2024 at 5:27 AM
Specialist Notes: If you user reports difficulty reading any of the slides on the veterans training courses, please use the SR below. There is no audio...
Thu, 19 Feb, 2026 at 5:47 AM
Specialist Notes: DOC Admins are aware of an ongoing issue with the Property Management Courses, specifically the Ethics for Property Management cour...
Thu, 19 Feb, 2026 at 5:48 AM
Specialist Notes: Standard Response: The DOC Administrators have advised that the communication you received regarding the Annual National Secur...
Thu, 19 Feb, 2026 at 5:49 AM
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