| Support Category: Login Related >> SSO |
| Specialist Notes: |
DOC Census utilizes SSO only to access the CLC.
SSO issues also include users who are locked out of their accounts.
| Standard Response: |
Thank you for contacting DOC Census CLC End-User Support!
We apologize for the difficulty you're experiencing in accessing your CLC account. Kindly note that to access the CLC, you will be using the Single Sign-On (SSO) login method. Please use the following link: https://doc.csodfed.com/ and select your bureau from the login page.
If you are on the Census Network and continue to experience issues, please contact the appropriate office listed below for further assistance.
CENSUS HQ (Suitland, MD):
· 301-763-3333 option #5
NPC (Mainly anyone located in Jeffersonville, IN):
· (812) 218-3077
REGIONAL OFFICES (Dependent on your location):
Atlanta
Email Address: atlanta.automation@census.gov
Phone Number: 404-730-3927
Chicago
Email Address: cgro.automation.list@census.gov
Phone Number: 630-288-9240
Denver*
Email Address: denver.automation@census.gov
Phone Number: 720-962-3830
Los Angeles*
Email Address: los.angeles.automation@census.gov
Phone Number: 818-267-1723
New York*
Email Address: new.york.automation@census.gov
Phone Number: 212-584-3420
Philadelphia*
Email Address: philadelphia.automation@census.gov
Phone Number: 215-717-1825
Kindly note that the regions with an asterisk beside them have automation that will need to be followed to get in contact with the correct individual to assist you.
DECENNIAL SERVICE CENTER:
855-236-2020
Please don't hesitate to let us know if we can assist you with anything further.
Kind Regards,