Login/SSO issues includes users who may be locked out of their accounts.

Thank you for contacting DOC Census CLC End-User Support!

Apologies for the issue with accessing your CLC account. DOC Census now utilizes SSO to access the CLC. Single sign-on (SSO) is a session and user authentication service that permits an end user to enter one set of login credentials (such as a name and password) and be able to access multiple applications.

If you are on the Census Network and are still experiencing difficulty accessing your account, please contact the appropriate office below.

CENSUS HQ (Suitland, MD):

· 301-763-3333 option #5

NPC (Mainly anyone located in Jeffersonville, IN):

· (812) 218-3077

REGIONAL OFFICE (Dependent on your location):

Atlanta

Email Address: atlanta.automation@census.gov

Phone Number: 404-730-3927

Chicago

Email Address: cgro.automation.list@census.gov

Phone Number: 630-288-9240

Denver*

Email Address: denver.automation@census.gov

Phone Number: 720-962-3830

Los Angeles*

Email Address: los.angeles.automation@census.gov

Phone Number: 818-267-1723

New York*

Email Address: new.york.automation@census.gov

Phone Number: 212-584-3420

Philadelphia*

Email Address: philadelphia.automation@census.gov

Phone Number: 215-717-1825

Kindly note that the regions with an asterisk beside them have automation that will need to be followed to get in contact with the correct individual to assist you.

DECENNIAL SERVICE CENTER:

· 855-236-2020 

Please don't hesitate to let us know if we can assist you with anything further.

Kind Regards,