Ticket Processing

Account Related
Tue, 10 Mar, 2026 at 6:13 AM
Course Related
Tue, 10 Mar, 2026 at 6:14 AM
SSO | Login Issues
Support Category: Login Related >> SSO Specialist Notes: DOC Census utilizes SSO only to access the CLC. SSO issues also include users who a...
Tue, 14 Jul, 2026 at 10:30 PM
CLC Admin Password Reset Escalation
Support Category: Admin Assistance >> CLC Admin Login Request Specialist Notes: Standard Response: Hello DOC Census CLC Administrators, ...
Tue, 10 Mar, 2026 at 6:19 AM
Follow-up after Escalation to Admins
Specialist Notes: Note: Once the ticket has been forwarded to the admins, provide the following response and set the ticket as closed.  Please be su...
Mon, 9 Mar, 2026 at 6:26 AM