Ticket Processing

Account Related
Tue, 10 Mar, 2026 at 6:13 AM
Course Related
Tue, 10 Mar, 2026 at 6:14 AM
Login Reset Request
Support Category: Login Related >> Login Request Specialist Notes: Login/SSO issues includes users who may be locked out of their accounts. ...
Mon, 9 Mar, 2026 at 6:24 AM
CLC Admin Password Reset Escalation
Support Category: Admin Assistance >> CLC Admin Login Request Specialist Notes: Standard Response: Hello DOC Census CLC Administrators, ...
Tue, 10 Mar, 2026 at 6:19 AM
Follow-up after Escalation to Admins
Specialist Notes: Note: Once the ticket has been forwarded to the admins, provide the following response and set the ticket as closed.  Please be su...
Mon, 9 Mar, 2026 at 6:26 AM