Note: Once the ticket has been forwarded to the admins, provide the following response and set the ticket as closed. 

Please be sure to set the ticket as "Closed" and NOT as "Waiting on Admin"

Thank you for contacting us regarding your recent inquiry.

Your request has been forwarded to the DOC Census CLC Administrator for further review and action. You will receive further communication from the DOC Census Administrators regarding this matter in your DOC email.

Should you need assistance with anything else, please feel free to reach out at any time!

Thank you,